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Shipping & Returns

Note:

  • The PVC ceiling tiles and Hand-Painted Styrofoam ceiling tiles are non-refundable. Order samples before making the full order for these two ceiling structures.
  • Backsplash rolls will subject to 25% restocking fee while making a return
  • The clearance sale products are non-returnable

Euro-Deco ceilings facilitate easy return and shipping policy. Our 30 day return policy helps you to exchange or return new and unused products within 30 days of delivery. We provide full refund for unopened items. In case, the return happens due to our fault, we will send you a return shipping label.

The refund is made within 4 weeks of the return. This 4 weeks time period is taken by us to transit the product and make the quality check. The refund is initiated as soon as the product qualifies the quality check. The bank transaction takes around 7 days of time.

If you have ordered an item from our online ceiling store and want to return it, then simply login to your Euro-Deco “user” account, view the “order” under “My Account” sectionand click the “return” button. Once the return is processed, we will notify you via an e-mail.

If you obtain any damaged product from our end, then consider doing the following:

  • Take a photograph of the damaged shipment box including the label and Fragile sticker and send us the scan image via email
  • Take photograph of all visible damage to the original product and send us the scan image via email

Contact Euro-Deco office at 954-929-6765 or email at info@euro-deco.net